Shipping:

• We offer free domestic shipping on all orders above Rs.500 across India.

• For orders below Rs.500, a flat shipping fee of Rs.35 applies.

• Orders are typically processed and shipped within 2 business days.

• You will receive an email notification with tracking information once your order ships.

• Estimated delivery times will vary depending on your location.

Returns:

We understand that sometimes circumstances may require you to return an item. We accept returns under the following conditions:

• Damaged/Defective Books: If you receive a book that is damaged or defective upon arrival, you are eligible for a full refund or exchange. Please contact us within 3 days of receiving your order and provide clear photographic evidence of the damage or defect.

• Wrong Books Sent: If you receive books that are different from what you ordered, please contact us immediately. We will arrange for the return of the incorrect books and send you the correct ones at no additional cost. You can choose a full refund instead if you prefer.

Please note:

• We do not accept returns for other reasons, such as change of mind or purchase of the wrong book.

• Returned books must be in their original packaging and condition.

How to initiate a return:

1. Contact our customer service team via patrabharati@gmail.com / 9433075550 within the specified timeframe for each scenario.

2. Provide your order number, a brief description of the issue, and any supporting evidence (photos for damaged books).

3. Our team will review your request and respond promptly with further instructions on how to return the item.

For any questions or concerns regarding our shipping and returns policy, please do not hesitate to contact us.